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Look Up Your Username and Password

Never received your password or your credits?
Forgotten your password? It happens to us all.


If you have forgotten your password there are two ways of retrieving it online

  1. If you know other attributes of your subscription we can retrieve your password automatically and the service is free.
  2. If you don't remember any of those attributes we must retrieve your user name and password manually and must therefore charge one credit from one of your existing account for this service.
    If you have just subscribed and never received your password then this service will always be free.

Enter your current email address here (please, PLEASE note that if you mistype here that we can't send you a message) !!

Your current email address is:  

(costs 1 credit from your account if you already used your password)

You will get an auto response to this email. If you don't get an auto response within 2 hours after you did submit your request you probably entered an invalid email address, then please try again with the correct one!!

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